Wednesday, February 18, 2009

How Well Does Our Training Work?

If you're an active PATHWAYS COMPASS user, you recently received an email with a link to complete a User Training Assessment. This User Training Assessment is an effort to gauge how well PATHWAYS COMPASS users understand the core functionalities of the system after participating in User Training classes. For instance, does the average system user know how to contact the Support Team; how to search for a client record; or how to record a program enrollment and a program discharge?

As of February 13, 2009, 90 PATHWAYS COMPASS users had completed the Assessment. The Technical Assistance and Training Team will use this information to evaluate and possibly make changes to User Training classes. We will share the results of the Assessment in the near future. Thank you all for taking the time to complete the User Training Assessment.

Jeanette Pollock, User Support/Training Manager

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