Relocation of Several Exports

The following reports now appear under the Program Category under Data Exports:
* Client Demographic + Cash Income Information,
* Client Demographic + Non Cash Benefits Information,
* Statistical Demographics Only + Client Special Needs.

In addition, the Collection Stage has been added to these reports. The Collection Stage will show when the data was collected specifically for Cash, Non-Cash and Special Needs. The Collection Stages are:

1. At Entry (When an Intake is done)
2. During Enrollment (While the Client Is Still Enrolled In the Program)
3. At Exit (When the Client is Discharged from a Program)

If you have further questions, please contact the Support Team at 404-639-9933 option 2 or support@pcni.org.

How Well Does Our Training Work?

If you're an active PATHWAYS COMPASS user, you recently received an email with a link to complete a User Training Assessment. This User Training Assessment is an effort to gauge how well PATHWAYS COMPASS users understand the core functionalities of the system after participating in User Training classes. For instance, does the average system user know how to contact the Support Team; how to search for a client record; or how to record a program enrollment and a program discharge?

As of February 13, 2009, 90 PATHWAYS COMPASS users had completed the Assessment. The Technical Assistance and Training Team will use this information to evaluate and possibly make changes to User Training classes. We will share the results of the Assessment in the near future. Thank you all for taking the time to complete the User Training Assessment.

Jeanette Pollock, User Support/Training Manager

PATHWAYS COMPASS Videos

Perhaps you've read about PATHWAYS COMPASS, or you've attended a user class... but you still need to know more about how the system works. Pathways has introduced a new series of online videos that walk you through the PATHWAYS COMPASS system's basic functions. The topics of the first three videos are:

• Client Search - a demonstration of how to use the PATHWAYS COMPASS system to search for people who have received services in your community
• Program Enrollment - learn how to enroll a client in a program and record a service for that client in one transaction
• Program Discharge - a demonstration of how to discharge a client from one or more programs.

Click here to view the videos. If you are a system user and you would like more information after viewing the videos, call our support team at 866-818-1032 x308. If you aren't a system user, Tommy Phillips will be glad to answer your questions. He can be reached at 866-818-1032 x305 or at tommy.phillips at pcni.org.

Free Training Available

ATLANTA, April 17, 2008 - Pathways provides User Training, Reports Training, Agency Admin Training and Confidentiality & Ethics Training on an ongoing basis. Here's how to sign up:

• Sign up online. Find the class you want to attend in the User Training Schedule, and click on the Event Registration link
• Sign up by phone. If you're in the Atlanta area, call 404-639-9933 ext 308; from other locations, call 866-818-1032 ext 308
• Sign up via email. Send an email to support@pcni.org that specifies which training class(es) you want to attend

We look forward to seeing you in an upcoming class!