Thursday, July 30, 2009

Pathways Announces the Release of V5.13.0.2

Pathways Announces V5.13.0.2
Pathways announces the release of V5.13.0.2. This release will include the system changes for the Homeless Prevention and Rapid Re-Housing (HPRP) Phase I, system error corrections and several system enhancements. Each is explained in more detail below:

HPRP Phase I Training webcast dates, visit Register online or contact the Support Team at 404-639-9933 option2 or 866-818-1032 option 2.

HPRP Phase I requirements:
In accordance with HUD requirements, below are the Data Element for HPRP Phase I:
Grantee Identifier
• This number will be provided to the agencies. System users will not need to enter the Grantee Id
• Agency Admin will need to designate if a Program is an HPRP Program
• No action required by system users
Homeless Status at Program Entry
• This section is now called the Housing Status Information
• This section is under the General Information Page
Program Entry Date
• Entry date recorded when a client is enrolled in a Program
Program Exit Date
• Exit Date should be recorded when a client is discharged from a Program
Unique Person Identification Number
• This number is system generated
• No action required by system users
Household Identification
• This number is system generated
• No action required by system users
• Subsidy Type and Tenure have been removed from Program Discharge page
• Additions have been made to Destinations
Financial Services Provided
• This has been added to the Program Discharge Page
• Requires Financial Services Start Date, End Date, Financial Assistance Amount, and Financial type: Rental Assistance, Security Deposits, Utility Payments, Moving Cost Assistance, Motel & Hotel Vouchers
Housing Relocation & Stabilization Services Provided
• This has been added to the Program Discharge Page
• Requires Housing Relocation & Stabilization Start Date, End Date and Services Type: Case Management, Outreach and Engagement, Housing Search & Placement, Legal Services and Credit Repair

System Error Corrections
Program Profile:
• Problem: If female and male were both selected for Gender Served it would automatically record the client as Transgender on the Program Profile Report.
• Resolved: If Selecting Gender Served as both Female and Male, both Female and Male will appear on the report instead of Transgender.

System Enhancements:
Family Program Enrollment:
• When enrolling a client into a Program, you now can select each additional Household member you would like to enroll in the Program at one time. A Program enrollment entry will be recorded for each family member you selected to be enrolled in the Program.
Family Program Discharge:
• When discharging a client from a Program, you now can select each additional household member you would like to discharge at the same time. A Program exit entry will be recorded for each family member you selected to be discharged from the Program.
Community Admin:
• When switching to an agency under the My Community function, the agency you are switching to will now appear at the top of the page.
Document List Report:
• The Document List Report is now available. This report includes: User Id, Document, Upload Date, and Client Name. To access this Report, go to Agency under the Reports Menu, select the Document List Report

For more information, contact the Support Team at 404-639-9933 option 2 or 866-818-1032 option 2. Trainings are posted at

Wednesday, July 22, 2009

2009 Atlanta, Fulton, DeKalb Homeless Count Results Released

The homeless population in the City of Atlanta, DeKalb County and Fulton County grew slightly between 2007 and 2009, according to new research by Pathways Community Network, but the rate of increase was far less than that of the general population, which rapidly expanded during the same period.

The 2009 Tri-Jurisdictional Homeless Census Report also showed that homeless people are now less likely to live on the street than in previous years, and more likely to live in shelters, transitional housing and permanent supportive housing.

"The study shows that momentum is growing," said William Matson, Executive Director of Pathways Community Network. "Thousands of new homeless housing units have been brought on line in the past few years and that is having a significantly positive effect."

You can download the homeless count report here. All research performed by Pathways in the past six years is freely available here.

The Tri-Jurisdictional Homeless Census is co-sponsored by the City of Atlanta, DeKalb County (GA) and Fulton County (GA).

Tuesday, July 14, 2009


Release V5.12.1

Pathways has Released V5.12.1. This release merged the Goals under the Goal Command with the Goals under the Progress Command. Additional details are outlined below:

System Enhancements:

Goals that had previously been entered using the Goals Command in the Client Visit menu has been merged with the Goals entered using the Progress Command, which is also under the Client Visit Menu. The Goals command has been unassigned for all users and should no longer be used.

To conform to the new Goals page users will be required to fill in additional fields the first time they edit the most current merged Goal. These fields are Goal Domain, Goal Type and Achievement Level.

Previously entered Goals will display with the value “Inactive” for Goal Domain, Goal Type, and Achievement Level under the Show History Link. The most recent Goals under each Goal Domain also displays in the Summary Area and can be edited from there.

If there are additional question, contact the Support Team at 404-639-9933 option 2 or 866-818-1032 option 2.

Thursday, July 9, 2009

Pathways Announces the Release of V5.12.0

Release V5.12.0

Pathways announces the Release of V5.12.0. This release adds additional reporting capabilities and includes fixes and enhancements to several system functions. Below are more details on the system changes.

System Enhancements:

Emergency Shelter Grant Program (ESGP) Report Enhancement:
The new ESGP Beneficiary Report has been enhanced and now allows you to filter by Program. This report allows the user to select if they want to filter the report. If the user selects the NO radio button, the report will run as it has in the past. If the user selects the YES radio button, the user can then select to filter by a single or multiple Programs. Note: If this filter is used then to be included in the report the client must be enrolled in the selected Program(s) as well as having received a Service record.

To run this report, go to Reports>Statistical>ESGP>ESGP Beneficiary Report>Enter the needed parameters>Click Run

General Page: Document Upload Now Available

The Document Upload function provides agencies with the secure place to store confidential client information such as ID’s and eligibility verification forms which can be shared with others agencies. This function is now available at the bottom of the page (previously the Special Needs section).
• Users can upload .pdf formatted documents that will be associated with specific clients.
• Users can upload client documents, view client documents uploaded by other agencies, and any user within the same agency can delete the document. If the user is from a different agency, the delete icon is disabled.
• Each document upload cannot exceed 1MB.
• Each agency will have a total upload capacity of 500MB.

Special Needs: Requires a Separate Access Right
This section has been moved and now requires additional access.

• Special Needs now appears under the Client Menu.
• Special Needs is now on the User Profile Page and access must be given by your Agency Administrator or a new User Access Checklist must be completed, signed by the Supervisor or ED and faxed to the Support Team.

Residence Page: Contact Information
Contact Information on the Residence page has been modified. Cell Phone/Pager has replaced the Pager field.

Statistical Reports: Need Code Filter Now Sorted
The Need Code and Description is now sorted in Need Code order under Statistical Reports. They were previously in random order.

Intake: Health Status Field
During the Intake process, if no Health Status is entered, the Client’s Health Status will have no value. It was previously given a value of Excellent.

If you have any additional questions, please contact the Support Team at 404-639-9933 option 2 or 866-818-1032 option 2.

Monday, July 6, 2009

Job Opening - Contract Technical Support Specialist

Pathways is currently seeking a Contract Technical Support Specialist who will be responsible for communicating with communities outside the State of Georgia that use the PATHWAYS COMPASS system as an Homeless Management Information System (HMIS) and/or as a Community Information Sharing System (CISS). Click here for more information, including instructions on how to apply for this position.