Showing posts with label Technical Assistance. Show all posts
Showing posts with label Technical Assistance. Show all posts

Tuesday, July 14, 2009

PATHWAYS COMPASS Release V5.12.1

PATHWAYS COMPASS
Release V5.12.1

Pathways has Released V5.12.1. This release merged the Goals under the Goal Command with the Goals under the Progress Command. Additional details are outlined below:


System Enhancements:

Goals that had previously been entered using the Goals Command in the Client Visit menu has been merged with the Goals entered using the Progress Command, which is also under the Client Visit Menu. The Goals command has been unassigned for all users and should no longer be used.

To conform to the new Goals page users will be required to fill in additional fields the first time they edit the most current merged Goal. These fields are Goal Domain, Goal Type and Achievement Level.

Previously entered Goals will display with the value “Inactive” for Goal Domain, Goal Type, and Achievement Level under the Show History Link. The most recent Goals under each Goal Domain also displays in the Summary Area and can be edited from there.

If there are additional question, contact the Support Team at 404-639-9933 option 2 or 866-818-1032 option 2.

Thursday, March 26, 2009

Password Hints

As a member of the Pathways Support Team, I have observed that many users seem to experience "password blocks" when creating their PATHWAYS COMPASS password.  

Below you will find a series of suggestions that may help:
  1. Your password needs to be 8-14 characters long
  2. It should include at least 1 number
  3. You cannot use your User Id, your name or your agency's name in your password choice
  4. Use a password that is personal and unique to you, and hard for others to guess; i.e., dream destination or vacation location, etc.
  5. As opposed to creating a brand new password every 60 days, when your password expires, try moving the number.  For example: bahamas77 can be changed to 77bahamas
We don't suggest passwords, but whatever you choose...Please don't forget it!  

April Lockett, Technical Assistance/Training Specialist
Technical Assistance and Training Team

Friday, January 30, 2009

2008 Partner Community AHARs Submitted

Today I completed the submission and verification of data for the national Annual Homeless Assessment Report (AHAR) on behalf of four major jurisdictions in Georgia: Athens, Atlanta, Augusta and Suburban Atlanta (Fulton and DeKalb counties). This data was collected by our user agencies during the year ending September 30, 2008. The raw data was confirmed by CoC management and then compiled and reported over the past three months. It was then reviewed and approved by HUD.
My thanks goes out to everybody who was involved in this process for your support and for allowing Pathways to participate in this important endeavor.
Bob Lenhard
Data Quality Analyst, Technical Assistance and Training Team